18+

Safe Play at gb996

Responsible Gaming
at gb996 — Play Smart,
Stay in Control

gb996 is committed to providing a safe, fair, and enjoyable gaming environment for all players across Bangladesh. Our responsible gaming tools, self-exclusion options, and dedicated support resources ensure that your wellbeing always comes first — because entertainment should never cost more than you can afford.

18+ Only SSL Secured Deposit Limits Time-Out Tools Self-Exclusion 24/7 Support

Tools and Safeguards

How gb996 Protects Its Players

gb996 has built a comprehensive suite of player protection tools directly into the platform. Every account holder across Bangladesh — from Dhaka to Chittagong, Sylhet to Cox's Bazar — has access to the same robust safety features at no cost and with no penalty for using them.

Deposit Limit Controls

Set daily, weekly, or monthly deposit caps in BDT directly from your account settings. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory 24-hour cooling period.

Session Time Limits

Configure maximum session durations so the platform notifies you when your preset play time has elapsed. Session reminders help maintain perspective and prevent extended unplanned play sessions.

Time-Out Periods

Take a structured break from gb996 for 24 hours, 7 days, or 30 days. During a time-out, your account is temporarily suspended and all marketing communications are paused automatically.

Self-Exclusion

Permanently or indefinitely exclude yourself from the gb996 platform. Self-exclusion is immediate, covers all games and betting markets, and cannot be reversed during the chosen exclusion period.

Reality Checks

Enable on-screen reality checks that display a summary of your session — including time played and net balance change — at intervals you choose. These prompts help you stay informed and in control.

24/7 Support Team

gb996's English-speaking support team is available around the clock via live chat. If you feel gambling is affecting your life negatively, our trained advisors can guide you to appropriate help resources immediately.

Section 1

Our Commitment to Responsible Gaming

At gb996, responsible gaming is not a regulatory checkbox — it is a core value embedded in every aspect of how we operate. We believe that gambling should be a source of entertainment, not financial stress or emotional harm. Our platform is designed to provide exciting betting and casino experiences to adult players across Bangladesh while ensuring that robust safeguards are always in place to prevent and address problem gambling.

gb996 operates on a clear principle: the long-term wellbeing of our players matters more than short-term revenue. That means we proactively identify patterns of play that may indicate distress, we provide easy-to-use protection tools, and we never penalise players for using those tools or taking breaks. A player who sets deposit limits or self-excludes is making a responsible decision, and gb996 fully supports that decision.

Our responsible gaming programme covers five key pillars: age verification, spend controls, time management, self-exclusion, and access to help. Each pillar is described in detail in the sections below. We encourage every gb996 player — whether you are a casual BPL cricket bettor in Dhaka or a regular slots player in Chittagong — to familiarise yourself with these tools and use them proactively, not just reactively.

18+

Strictly for Adults Aged 18 and Above

gb996 is an adult entertainment platform. Access is strictly limited to individuals who are 18 years of age or older. We employ robust age verification procedures at registration to enforce this requirement across all player accounts in Bangladesh.

Section 2

Age Restriction and Underage Play Prevention

gb996 enforces a strict minimum age requirement of 18 years for all account registrations and gameplay. We take the protection of minors extremely seriously. During registration, every player is required to confirm that they are aged 18 or above, and this declaration forms part of our binding Terms and Conditions.

As part of our Know Your Customer (KYC) process, gb996 verifies the age and identity of all account holders before processing their first withdrawal and, in many cases, before allowing deposit activity above specified thresholds. Acceptable verification documents include a valid National Identity Card (NID), passport, or other government-issued identification showing date of birth. Players who are unable to provide satisfactory proof of age will have their accounts restricted or permanently closed.

Protecting Minors from Accessing the Platform

If you share a device with family members — including children or teenagers — gb996 strongly recommends the following measures to prevent underage access:

  • Always log out of your gb996 account fully when you have finished your session, especially on shared devices or family smartphones commonly used in Bangladeshi households.
  • Do not share your gb996 username or password with any other person, including family members.
  • Consider enabling device-level parental controls or content filtering software on any shared device.
  • Use a unique, strong password for your gb996 account that cannot be easily guessed by other household members.
  • Enable two-factor authentication (2FA) on your gb996 account for an additional layer of security.

If you have reason to believe that a minor has accessed or attempted to access a gb996 account, please contact our support team immediately via live chat. gb996 will investigate all such reports promptly and take all necessary protective action.

Reporting Underage Access: If you suspect that a person under the age of 18 is using the gb996 platform — including on an account registered in an adult's name — please report this to our support team at [email protected] (plain text only — not a clickable link) without delay. All reports are treated confidentially.

Section 3

Deposit Limits and Spend Controls

One of the most effective tools for maintaining control over your gambling expenditure is setting a deposit limit. gb996 allows all account holders to configure deposit limits in Bangladeshi Taka (BDT) at three timeframes: daily, weekly, and monthly. These limits apply across all deposit methods, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard.

How to Set a Deposit Limit

1
Log in to Your gb996 Account

Access your account from the gb996 platform using your registered username and password. Navigate to the Account Settings section from your profile menu.

2
Open the Responsible Gaming Section

Within Account Settings, locate the Responsible Gaming or Player Protection section. All limit-setting tools are grouped in this area for easy access.

3
Select Your Limit Type and Amount

Choose whether you wish to set a daily, weekly, or monthly deposit limit. Enter your chosen limit amount in BDT. For example, you might set a daily limit of ৳2,000 or a monthly limit of ৳20,000 — whatever reflects your personal budget.

4
Confirm the Limit — It Takes Effect Immediately

Once confirmed, your deposit limit takes effect immediately. gb996's system will automatically decline any deposit attempt that would cause you to exceed your chosen limit within the applicable period.

5
Reducing or Removing a Limit

You may reduce your deposit limit at any time, and the reduction takes effect immediately. If you wish to increase or remove a limit, a mandatory 24-hour waiting period applies before the change takes effect. This cooling period exists to prevent impulsive decisions made during a session.

Tip: Setting a realistic monthly deposit limit before you start playing is one of the most effective responsible gaming steps you can take. Consider your monthly income, essential expenses, and discretionary spending before choosing a limit. Your gb996 session should be funded entirely from money you can comfortably afford to lose.

Section 4

Time-Out and Cooling-Off Periods

Sometimes a player needs a break — not necessarily a permanent one, but a structured pause to reset perspective and step back from play. gb996's time-out feature allows you to temporarily suspend your account for a defined period without permanently closing it. During a time-out, you cannot log in, place bets, make deposits, or access any games on the gb996 platform.

Available Time-Out Durations

  • 24-Hour Time-Out: A short break that takes effect immediately and expires after one full day. Useful if you feel you have been playing more than planned during a particular session or day.
  • 7-Day Time-Out: A one-week cooling-off period. A good option if you have had a stressful week financially or emotionally and want to ensure gambling does not become a coping mechanism.
  • 30-Day Time-Out: A month-long suspension. Recommended if you have noticed a pattern of exceeding your intended limits over a number of weeks and want to reset your habits completely.
  • Custom Duration: gb996 also allows custom time-out periods of between 1 and 180 days. Contact our support team via live chat if you require a specific duration not covered by the standard options.

What Happens During a Time-Out

When a time-out is active on your gb996 account, the following apply automatically:

  • All login attempts will be blocked. You will see a clear on-screen message confirming your time-out is active and when it expires.
  • All promotional emails and marketing SMS messages are suppressed for the duration of the time-out period.
  • Any pending withdrawals that were already approved before the time-out commenced will be processed normally.
  • Your account data, balance, and history are preserved and will be accessible again when the time-out expires.
  • Time-out periods cannot be cancelled or shortened once activated. This is by design — the tool is only effective if it cannot be overridden on impulse.

To activate a time-out, log in to your gb996 account, go to Account Settings, open the Responsible Gaming section, and select the Time-Out option. If you are unable to log in and need an immediate time-out applied by our team, contact gb996 support via live chat and a support agent will action the request on your behalf within minutes.

Section 5

Self-Exclusion Programme

Self-exclusion is a serious step designed for players who feel that gambling has become, or is at risk of becoming, a significant problem in their lives. By self-excluding from gb996, you are requesting that we permanently or indefinitely close your account and prevent you from re-registering. gb996 takes self-exclusion requests with the utmost seriousness and will process them without question, delay, or pressure to reconsider.

Self-Exclusion Options

  • 6-Month Self-Exclusion: Your account is suspended for a minimum of six months. After this period, you may request reactivation, but only after completing a mandatory review process with our responsible gaming team.
  • 1-Year Self-Exclusion: A twelve-month account closure. Same reactivation review process applies after the period expires.
  • 5-Year Self-Exclusion: For players who need a long-term break. Reactivation after five years requires written confirmation and completion of our responsible gaming review process.
  • Permanent Self-Exclusion: Your account is closed indefinitely with no option to reactivate. gb996 will also retain your details to prevent future re-registration. This option is irreversible and is intended for players who have decided that online gambling is not appropriate for their life.

What Self-Exclusion Covers

gb996 self-exclusion applies to all products and sections of the gb996 platform — casino games, live casino, sports betting including cricket BPL and T20 World Cup markets, slots, fishing games, and all other content. It is not possible to self-exclude from one section while remaining active in another.

How to Self-Exclude

You can initiate self-exclusion through your Account Settings under the Responsible Gaming section, or by contacting our support team directly via live chat or by emailing [email protected] (plain text — not a clickable link). Self-exclusion takes effect within one hour of the request being confirmed. During that period, please do not make any further deposits. Any balance remaining in your account at the time of self-exclusion will be refunded to your registered bKash, Nagad, or Rocket account within five business days.

If You Are in Crisis: If you feel that gambling is causing you serious financial harm or emotional distress right now, please stop playing immediately and contact our support team via live chat for immediate help. Our team is trained to assist and will not pressure you to continue playing. You can also reach out to a trusted friend, family member, or professional counsellor. Your wellbeing is the priority.

Section 6

Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs are commonly associated with gambling behaviour that has moved beyond entertainment and begun to cause harm. If you recognise any of these patterns in your own behaviour, we encourage you to use gb996's protective tools and consider seeking professional support.

01
Chasing Losses

Continuing to gamble in order to recover money that has already been lost, often leading to larger bets and deeper losses.

02
Exceeding Your Own Limits

Regularly spending more time or money gambling than you planned or intended, despite genuine intentions to stop.

03
Borrowing to Gamble

Taking loans, using credit, or borrowing money from family members — particularly common in households across Dhaka and other major cities — specifically to fund gambling activity.

04
Gambling as a Coping Mechanism

Using gambling to escape stress, anxiety, depression, or personal difficulties rather than as a form of entertainment.

05
Neglecting Responsibilities

Allowing gambling to interfere with work, family, social life, religious obligations, or other important areas of daily life.

06
Concealing Gambling Activity

Lying to family members or friends about how much time or money you are spending on gambling, or feeling the need to hide it.

07
Inability to Stop

Feeling unable to stop gambling even when you genuinely want to, or feeling restless, irritable, or anxious when not gambling.

08
Financial Strain

Gambling money that should be allocated to essential household expenses such as rent, food, utility bills, school fees, or bKash transfers to family members.

09
Preoccupation with Gambling

Spending large amounts of time thinking about gambling — planning the next session, reliving past wins or losses — even when not actively playing.

Recognising these signs is the first and most important step. If you identify with one or more of the patterns above, please do not ignore them. Use gb996's deposit limits, time-out tools, or self-exclusion programme immediately, and consider reaching out to one of the support resources listed in the Help and Support section below.

Section 7

Self-Assessment Questionnaire

The following questions are designed to help you reflect honestly on your gambling behaviour. This is not a clinical diagnostic tool, but it can help you gauge whether your gambling habits warrant closer attention or professional support. Answer each question honestly — the responses are for your own reflection only and are not submitted to gb996.

Q1. Have you ever gambled with money that was originally set aside for essential expenses such as rent, groceries, utility bills, or family obligations?

Q2. Have you ever needed to increase the size of your bets in order to experience the same level of excitement as before?

Q3. Have you ever tried to win back money you had lost by placing further bets — and lost even more as a result?

Q4. Have you ever felt restless, anxious, or irritable when attempting to reduce your gambling or stop entirely?

Q5. Have you ever lied to a family member, friend, or colleague about the amount of time or money you have spent gambling?

Q6. Have you ever borrowed money or sold possessions in order to fund your gambling activity?

Q7. Have you ever used gambling as a way to escape from stress, emotional difficulties, or personal problems?

Q8. Has gambling ever caused significant problems in your relationships with your family, partner, or friends?

Interpreting Your Responses: If you answered "yes" to one or two of these questions, you may wish to consider using gb996's deposit limit or time-out tools as a precaution. If you answered "yes" to three or more questions, we strongly encourage you to take a break using our time-out or self-exclusion feature and to consider reaching out to a professional counselling service. There is no shame in seeking help — making this decision is a sign of strength, not weakness.

Section 8

Help and Support Resources

If you are concerned about your own gambling behaviour or the behaviour of someone you care about, help is available. gb996 provides direct access to support via our platform, and we encourage all players who need assistance to reach out without hesitation. The following support channels are available to gb996 players across Bangladesh.

Live Chat Support

Available 24/7 directly on the gb996 platform. Our trained support agents can assist with account restrictions, time-outs, and self-exclusion requests in real time.

Available 24/7

Email Support

Send a detailed message to our responsible gaming team. We aim to respond to all responsible gaming enquiries within 2 hours during Bangladesh Standard Time (BST, UTC+6) business hours.

[email protected]

Kaan Pete Roi

Bangladesh's leading emotional support and mental health helpline. Available to anyone experiencing distress, anxiety, or crisis — including those affected by problem gambling.

01779-554391

National Mental Health Helpline

Bangladesh's government-operated mental health support service. Provides confidential counselling and referrals to professional care for individuals and families in need.

16789 (Bangladesh)

In addition to the above, gb996 recommends that any player who feels gambling has become a serious problem speak openly with a trusted family member or close friend. Social support networks — whether family in Dhaka, Sylhet, or Chittagong, or a trusted colleague — can play a significant role in recovery from problem gambling. You do not need to manage this alone.

gb996 will never contact a player who has self-excluded with promotional offers, bonus notifications, or re-engagement campaigns. We respect your decision and will honour it fully for the duration of your chosen exclusion period.

For Family Members: If you are concerned that a family member is experiencing problem gambling, please contact gb996 support directly. While we are unable to share specific account details due to privacy obligations, our team can provide guidance on how to best support your loved one and what steps can be taken to help protect them on the platform.

Play Responsibly with gb996

Enjoy the Platform — on Your Own Terms

gb996 offers a full range of sports betting, casino games, cricket markets, and slots — all designed for responsible adult entertainment. Explore our platform at your own pace, with your own limits firmly in place.

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18+ only  |  gb996 is strictly for adults aged 18 and above  |  Play Responsibly  |  SSL Secured  |  Responsible Gaming Policy